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Internet Not working

vor 2 Jahren

Hello,

I have internet MagentaZuhauseXL plan. However, I cannot connect to the Internet. The modem/router (Speedport 3) is correctly connected but does not give me a white light on service and unable to connect internet shows not internet connection/status is: secured, no internet.

My german is not good. So unable to speak call centre 

 

 

 

I would be happy to provide any info needed in order to get this sorted.

 

 

 

Thanks for the help!

 

Neelam Daulat

274

8

    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      Hi @Neelam,

       

      thank you for the short but pleasant call.

       

      For the other users: The connection came back on its own.

       

      @Sherlocka thank you for the ping.

       

      Kind regards

      Sören G.

      0

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