Solved

Internet installation one-time payment

3 years ago

Good day,

I've ordered Magenta M internet connection, and my confirmation (Bestätigung) lists following one-time payments:


Einmalige Services und Leistungen:

 

Bereitstellung MagentaZuhause M 69,95

Online Vorteil -100,00

Routergutschrift -100,00

Versandkostenpauschale 6,95

I want to know:

1. How do I pay this and when? Do I pay to a Techniker who activates the connection (if yes, can I pay via card or cash only)? Or will there be one-time direct debit transaction on the first month?

2. How much is the end sum? I'm a bit lost with these numbers ... Is it 69,95+6,95?


And regarding monthly payments -- how do I know when monthly debit transaction occurs?

Thank you!

218

2

    • Accepted Solution

      accepted by

      3 years ago

      You do not need to pay the technician directly, this will all be invoiced with your first regular direct debit.

      However, "Online-Vorteil" and "Routergutschrift" are over-compensating the connection fee and shipping costs.

      0

    • 3 years ago

      Hello @Buktop80,

       

      the minus at Onlinevorteil and Routergutschrift means that these positions are credits. 

       

      You'll get your invoice by email some days before it is debited from your account. If the invoice amount is a credit, it will be offset against the upcoming invoices.

       

      Kind regards Inga Kristina J. 

       

       

       

       

      0

      Unlogged in user

      Ask

      from

      This could help you too

      Solved

      in  

      268

      0

      6

      in  

      146

      0

      1

      Solved

      in  

      226

      0

      2

      in  

      773

      0

      1