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vor 5 Jahren
@carina.preuss Störung schon gemeldet?
1
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von
vor 5 Jahren
@carina.preuss
hier kannst du die Leitung prüfen und eine Störung melden
https://www.telekom.de/hilfe/hilfe-bei-stoerungen?samChecked=true
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vor 5 Jahren
@carina.preuss
"Am Router" = w e l c h e r Router?
0
vor 5 Jahren
Hallo @carina.preuss,
ohje, das hört sich nicht gut an.
Bild nicht vorhanden
Wie schaut es aus, hast du die Störung bereits über den Link von @HAMAPA gemeldet bzw. hast du hierzu bereits eine Rückmeldung?
Ansonsten übernehme ich das natürlich gerne. Bitte hinterlege dafür in deinem Profil die Rückruf- und Kundennummer, damit ich mir fix die Leitung anschauen kann.
Bild nicht vorhanden
Bitte sag im Anschluss hier kurz Bescheid, damit ich weiß, dass ich loslegen kann.
Ich melde mich dann gerne telefonisch für alles Weitere.
Viele Grüße
Andrea B.
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