Internet connection problem - Not able to connect

vor 3 Jahren

 

Hello, 

 

I am a new customer by Telekom and have taken Telekom Magenta Zuhause 50 Mbps.

 

Today morning, the Technician came and installed the connection. He showed in his mobile that all steps are active and connection is coming to my DSL port in my house. Since the "Power/DSL" of my router was blinking,  he said that when it becomes stable,  internet will be active. But it did not stop blinking for a long time and he said that VDSL router is better (I am using ADSL router). He then left.

 

I then changed the router to FritzBox 7112 and I saw that now,  the "Power/DSL" is stable.  My WLAN was always stable throughout. But still my internet was showing "Connected but not internet access". So,  I thought to reset the router through Fritz.box website. In doing so,  now again my "Power/DSL" is blinking and not stable.  Also, my Fritz.box settings show me that "My DSL Verbindung ist Unterbrochen". 
Now I am clueless what to do?

 

I have 3 questions regarding this :-

1) Is VDSL router a must? Can't I use an ADSL router?

2) Are FritzBox 7112 and 7312 compatible with Magenta Zuhause 50Mbps?

3) How do I know that my internet connection is still active and there is no problem with the main internet line.  I have already tried the above two routers but both are blinking and not able to establish a connection.

 

Thanks and Regards 

Anirban Chakraborty 

768

0

5

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...

    Das könnte Ihnen auch weiterhelfen

    Beliebte Tags letzte 7 Tage

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...