Speedport Smart 3 cannot connect to Internet

3 years ago

Since 1 hour ago I have not been able to connect my Speedport Smart 3 to the internet. Have tried the following:

 

1) Reset Router

2) Reset modem

3) Connected to speedport.ip to refresh settings and connect there (Error: No connection could be established)

 

Any ideas on what can be done?

787

2

    • 3 years ago

      Azfar

      Connected to speedport.ip to refresh settings and connect there (Error: No connection could be established)

      Connected to speedport.ip to refresh settings and connect there (Error: No connection could be established)
      Azfar
      Connected to speedport.ip to refresh settings and connect there (Error: No connection could be established)

      Welcome to the Community! How is your device connected to the Speedport, via WiFi or LAN cable? If by WiFi try it with a PC, laptop ... via LAN cable.

       

      You can test your connection here via mobile radio:

       

      https://www.telekom.de/hilfe/hilfe-bei-stoerungen

       

      Best regards, Ulrich

      0

    • 3 years ago


      @Azfar  schrieb:
      2) Reset modem

      What connection/rate do you have? Why are you using an extra modem on the Speedport Smart 3?

       

      Best regards, Ulrich

      0

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