‎Internet connection is restarting every minute for 15 minutes and then is stable for 30 minutes and this problem starts again!

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Internet connection is restarting every minute for 15 minutes and then is stable for 30 minutes and this problem starts again!

23 days ago

For the past three days my internet connection has been extremely unstable. The connection keeps dropping several times in a short duration and this makes it impossible to use it. Any help will be appreciated.

23 days ago
You are providing close to no information unfortunately.

What devices are you using? Modem, Router, Clients that experience internet outage?

How exactly can you tell that the internet is unstable? Are wireless clients having issues or are also wired devices affected?

Is your router logging issues?

Did you already reboot all devices including modem, router, clients?
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23 days ago
Hello @user_dnvvm9, thank you very much for the spontaneous call. There are indeed some technical issues with the connection, that require the intervention of our field service. They will find and resolve the cause.

Kind Regards Wiebke
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