I have just started the contract with Telekom almost two weeks ago but until now I still don’t have a stable connection to use. Three technicians has visited and said they can’t repair right on the visits and will call back for further information but I never recieved a call from any of them. I always had to call the customer service and then they booked another visit then same things just repeated until now. I’m working from home so really need reliable connection. Could anyone tell me what I should do next? Thank you!
vor 3 Monaten
Could anyone tell me what I should do next?
I have just started the contract with Telekom almost two weeks ago but until now I still don’t have a stable connection to use. Three technicians has visited and said they can’t repair right on the visits and will call back for further information but I never recieved a call from any of them. I always had to call the customer service and then they booked another visit then same things just repeated until now. I’m working from home so really need reliable connection. Could anyone tell me what I should do next? Thank you!
You can fill up your profil a Teamie will contact you and look into it. Please provide inside your profil your customer number, a call back number and also a timeframe when you are available for calls.
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vor 3 Monaten
Ah I see. Thank you for your comment! I will do
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vor 11 Tagen
Hello @Salem, sorry for the late reply. I was not at work. Thank you for your message. :-) Did you receive the invoice for the cancellation of the router? Best regards Khaled
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vor 10 Tagen
Hi@Khaled A.
I have received the Kündigungsbestätigung.
Kind regards.
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vor 10 Tagen
Hello @Salem, that's good. If you receive the invoice about the Router, inform us to help you. ^Khaled
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