Gelöst

Ich fühle mich betrogen

vor 2 Jahren

  1. Ich kann nicht Deutsch sprechen. Mit guten Vorsätzen ging ich zum Telekom-Neuköln-Händler und sagte, dass ich für mein Zuhause einen Internetanschluss haben möchte. Ich habe ausdrücklich angegeben, dass ich nur Internet wollte. Aber leider hat er mich betrogen und ein TV-Paket hinzugefügt. Gegen diese sehr grausame Täuschung kann ich nichts tun. Mir sind die Hände gebunden, die letzte Rechnung ist sehr hoch, 62 Euro. Ich habe kein Einkommen. Ich möchte Hilfe von der Telekom. Ich habe das TV-Paket nie gebraucht und auch nie genutzt. Dein Händler hat mich betrogen. Betrug begangen. Ich brauche nur Internet, bitte helfen Sie mir 

571

22

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Iyi akşamlar @Aldatılmış,

     

    sohbet için çok teşekkürler. Anlaştığımız tutarı oluşturdum. Tutar bir sonraki faturaya veya ondan sonraki faturaya mahsup edilecektir.

     

    Başka sorularınız varsa lütfen bizimle iletişime geçmekten çekinmeyin.

     

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