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vor 2 Jahren
@NikkoAngelo89
i send a Teaminfo to the Telekom hilft Team drawing attention for your matter.
They will try to call you by your cell Phone. But I dont know how fast.
You should know they need then the last 6 digits of your IBAN (from that Bank Account, you will pay every month the bill) for authentificating your person by phone.
2
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von
vor 2 Jahren
Hello @NikkoAngelo89,
thank you for the nice call.
The router needs a little more time, as it was just ordered on Friday in the afternoon. If it didn't arrive until the end of this week, please write to me again (here in this thread).
Kind regards Inga Kristina J.
Antwort
von
vor 2 Jahren
Hi, thanks for the help!
but there is another problem. The phone and other devices would not connect with the wifi device. Please see attached photo.
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Antwort
von
vor 2 Jahren
Hi, thanks for the previous help. I had already received my router and already using it and connected with my phone. However there is a problem, other devices would not connect. Is there any configuration with the router that needs to be changed in order for the other devices to connect?
#thanksinadvance
Annotation:
Post moved from new thread to existing thread (Marcel2605)
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5
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von
vor 2 Jahren
@NikkoAngelo89
Enter the following in your browser's address line:
http://speedport.ip or
http://192.168.2.1
Then tab WLAN settings
encryption:
transmission mode:
Antwort
von
vor 2 Jahren
Thank you Marcel, will try later the ip address is not reachable and says the URL could not be reachable. Appreciate the help
Antwort
von
vor 2 Jahren
This is weird @NikkoAngelo89.
How have you tried to access the router menu? Was it through a LAN-connection WLAN-connection?
Is the WLAN-functionality turned on, on the router? There should be a button which you need to push to turn it on.
The LED light will tell you if it's turned on or not. If you need further assistance, please let me know, so I will call you to make sure to solve the issue once and for all.
Kind regards,
Martin Bo.
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