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3 months ago
Hi @user_657ac1,
I assume that the fiber connection is not yet finalized in your building, but that the connection is already in the house is a good sign. Otherwise, the lead time shouldn't be longer than a couple of days.
I will gladly look into this issue. Please add your contact number to your profile and send me a time frame in which you are available for a short call.
Sören
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3 months ago
Hello, in my profile, I can't see any field to add my phone number. Am I missing something? Only name and email fields
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2 months ago
Hello @Mck89, unfortunately we don't have a response yet, but will keep you informing as soon as we got an answer.
Kind regards Sven
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2 months ago
They fixed the landlord consent issue. I already made a contract, got the modem and waiting for technician appointment :)
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2 months ago
Thank you for your final feedback 🙌🏽
I am really pleased that the owner information could be corrected and that there is now already an appointment 😊 Have a nice Sunday 🙏🏽
Best regards
Timur
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