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Accepted Solution
accepted by
8 years ago
@ctmone
you should have received a confirmation letter stating the service activation date as well as the information whether a technician will come onsite or not. Routers and credentials are normally sent out a few days before service activation - that might explain, why you don´t have internet right now.
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8 years ago
Zum Glück hat @Mikko sofort auf meine Mitteilung reagiert; vielen Dank dafür!
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from
8 years ago
Someone from Telekom Team can help me with an exact answer, i dont received an order confirmation.
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from
8 years ago
UP
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Accepted Solution
accepted by
8 years ago
your DSL contract starts today. Can you please start your Speedport router new? Please look to the LED's directyl after the newstart. What makes the Link / DSL Led and the Online LED? Is your PC connected with LAN cable or with WLAN? If don't work can you give us the status via this link: http://speedport.ip/html/login/status.html?lang=de
With regards
Jürgen Wo.
1
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from
8 years ago
Solved, thx for support.
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