I applied to move from DSL to glass fibre connection in my apartment since February but nothing has been done yet. the building already has glass fibre connection in place and I just need them to come fix the socket in my apartment but this has been impossible. The DSL connection has been so shitty and currently affecting my job. I have called several times and they keep telling me connection is until next year but when I tried getting a new contract online, it says expansion is happening  already.

Is the available dates only for new customers? I am already regretting my decision to choose Telekom internet.

 I really don't know what else to do at this point as I am getting really frustrated with this Telekom internet issue. Please give me a date already!