Gelöst

Geld auf dem falschen Konto

vor 6 Monaten

Ich habe einen 2 Jahresvertrag mit Ipad nach 2 Tagen storniert.Das nagelneue Gerät persönlich bei der Telekom abgegeben.Die Rücksendung wurde bestätigt per Brief aber das Geld ist nicht auf meinem Bankkonto sondern auf dem Kundenkonto.Das habe ich vor 1 Woche persönlich bemängelt aber nichts passiert.

482

33

  • Akzeptierte Lösung

    akzeptiert von

    vor 6 Monaten

    Guten Morgen @Andreasvedder

     

    Schön, dass ich dich vorhin erreichen konnte. Auch hier, vielen Dank für das sehr nette Telefonat! Wie besprochen, habe ich die Auszahlung für dich veranlasst. Der Restbetrag, der noch fehlt, den behalte ich im Auge und kann dann die weitere Auszahlung ebenfalls für dich veranlassen. 😉 Wir hören dann noch mal voneinander.

     

    Ich wünsche dir aber erst einmal eine schöne Adventszeit,

    Justina

    0

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