Gelöst

Falscher Name im Kundencenter

vor 4 Jahren

Hallo,

wir haben vor Jahren den Vertrag von meiner Mutter auch mich umschreiben lassen, aber in Kundencenter wird immer noch ihr Name angezeigt. Jetzt habe ich MagenaTV gebucht und versucht die Alters- PIN freizuschalten, was aber nicht funktioniert, da der Name meiner Mutter übernommen wird. Die Hotline hat mir empfohlen, über das Kontaktformular meinen korrekten Namen zu übermitteln. Ich hoffe das reicht, da der Vertragspartner stimmt. Da bin ich korrekt eingetragen...

Gruß

Stefan

310

0

7

  • Akzeptierte Lösung

    akzeptiert von

    vor 4 Jahren

    Hallo zusammen, 

     

    @ kannst Du es jetzt bitte nochmal versuchen? Nun sollte es gehen. 

     

    Viele Grüße

    Stephie G. 

    0

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