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[English] Port my number to another provider

vor 2 Jahren

Hi Telekom, 

 

I want to port my pre-paid number to another mobile service provider in Germany. The new provider said that they have tried porting the number but it was refused by Telekom and that I need to ask Telekom to approve the porting. However, since I don't speak German, I can't request it over the phone.

Please help!

Best

Jeeyoon

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4

    • vor 2 Jahren

      @cgnbon 

      I will notify the team so that an english -speaking employee will help you and contact you.

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      vor 2 Jahren

      @ Geralt von Riva Great, thank you so much! I've filled out the customer profile. 

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      vor 2 Jahren

      @cgnbon 

      And I have now notified the team. Then someone will contact you, have a little patience.😉

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      vor 2 Jahren

      Thank you for your time, @cgnbon 

       

      I am very happy that I could help you so easily.
      With this in mind, I wish you a nice week and magical holidays.

       

      Kind regards

      Carolin L. 

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