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[English] Port my number to another provider

3 years ago

Hi Telekom, 

 

I want to port my pre-paid number to another mobile service provider in Germany. The new provider said that they have tried porting the number but it was refused by Telekom and that I need to ask Telekom to approve the porting. However, since I don't speak German, I can't request it over the phone.

Please help!

Best

Jeeyoon

252

4

    • Accepted Solution

      accepted by

      3 years ago

      Thank you for your time, @cgnbon 

       

      I am very happy that I could help you so easily.
      With this in mind, I wish you a nice week and magical holidays.

       

      Kind regards

      Carolin L. 

      0

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