‎[English] MagentaZuhause L - DSL Connection keeps dropping and shows "Not Synchronous"

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[English] MagentaZuhause L - DSL Connection keeps dropping and shows "Not Synchronous"

1 year ago

Hello,

I have been going thru multiple relevant articles for reported issue but the solutions couldn't help with my problem.

Im using MagentaZuhause L - DSL Connection with SpeedPort Hybrid Router.

My internet connection keeps dropping every 5-10 mins most of the time. Occasionally will be stable for an hour or so for some days but never seen stable since I have installed the internet connection. I have tried resetting router, resetting DSL connection, Firmware Update but no luck.

Attached the router status information. Could someone assist me with it please, its really challenging for me to work with such an unstable connection.

Thanks,

Dinesh

StatusInformation.png

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Accepted Solution
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1 year ago
There was a wiring issue in the home, the technician help to address it and all smooth thereafter Thanks everyone for the help.
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1 year ago
Hi @Dinesh.

I'm glad that issue could be solved.

Drop me a line if I can do anything for you.

Kind regards,

Martin Bo.
Unlogged in user
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