We use cookies and similar technologies (including 
) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.
By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.
Find more information in the Privacy Policy and Partner List.
Use of Utiq technology powered by your telecom operator
We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).
The Utiq technology is privacy centric to give you choice and control.
It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).
The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:
- on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
- on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.
By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.
You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.
vor 6 Jahren
@PatrickRv
https://www.telekom.de/hilfe/kuendigung/festnetz
Why do you want to cancel? - Move, price or...?
4
Antwort
von
vor 6 Jahren
@PatrickRv
Don't worry - you cannot compare the "hotline"-employees with those
in this forum.
For an easy clarification, plse complete
under Profile Settings (“Profil”) - My Settings (“Meine Einstellungen”)
your customer no. (“Kundennummer”) and your cellular phone number (“Rückrufnummer”).
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
These data can be read only by you and the
Telekom employees.
So that a direct communication is much easier.
Request for short entry as soon as your data are stored
by means of the “Answer button” (“Antworten”).
Thank you very much.
Antwort
von
vor 6 Jahren
@Gelöschter Nutzer
ok Thank you,
I just completed my customer no. and my cellular phone number.
Antwort
von
vor 6 Jahren
@PatrickRv
Thks for your quick feedback - I will now escalate your post,
i.e. a mail will sent to the Telekom employees.
Plse be patient until a Telekom will react you here or by phone.
Escalation was sent...
Uneingeloggter Nutzer
Antwort
von
vor 6 Jahren
thank you for the description of your request.
I would like to support you in arranging a new appointment and finding a quick solution.
The technician did not meet you at the last appointment.
Please let me know when I can reach you by phone. Then I will contact you directly.
Kind regards Anja N.
1
Antwort
von
vor 6 Jahren
Good Morning @Anja N.
Thank you for the quick feedback.
You can call me at any time.
Best regards
Patrick.
Uneingeloggter Nutzer
Antwort
von
vor 6 Jahren
thank you for the call.
Like we discussed, there will be another technician coming to you on Monday the 26th of August 2019.
If there are any more issues in the future, make sure to contact us again.
Bild nicht vorhanden
Kind regards Nico B.
0
Uneingeloggter Nutzer
Frage
von