Hello,
on 13th October, the telecom salesmen have come on the apartment door and sold me a 300 Mbits/s glasfibre contract and I have still not received the "Eingangsbestätigung" and I do not want to continue. I want to terminate my contract with telecome.
I have also send an email regarding the termination to widerruf@telekom.de and then I have received an automatic no reply email answer that it cannot be done since they are asking for customer and application number which I do not have.
Could you please help me in that regard?
Thanks in advance.
Offizielle Lösung
akzeptiert von
vor 11 Tagen
Hello @Belana M. ,
I just wanted to inform you that the problem has been solved already. I forgot to inform about it. So, this case can be successfully closed.
Should I delete the post or it just keep being here forever?
Have a great week ahead.
Best regards
Gauravp
Hinweis:
2
von
vor 11 Tagen
Thank you for your final feedback. 😊
You don't need to do anything, I've marked the thread as resolved. Have a nice day. 🙏🏽
Best regards
Timur
0
von
vor 11 Tagen
@Timur K.
Perfect. Have a nice day then.
Best regards
Gauravp
Uneingeloggter Nutzer
von