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Speedport Smart 3 keeps resetting

vor 5 Jahren

Hello, all.

Starting last week and continuing this week, my Telekom Speedport Smart 3 router disconnects/resets multiple times a day. Is anyone else having similar issues currently?

Thank you!

663

vor 5 Jahren
@JeromeS13first:
Hier Kannst Deine Leitung mal Vorprüfen und auch eine Meldung absetzen
https://www.telekom.de/hilfe/hilfe-bei-stoerungen
0
vor 5 Jahren
You should also check the router log.

Web Interface -> Settings -> System Information -> Logs

Are there any entries about disconnects or something like that?
1
Antwort
von
vor 5 Jahren
I'm not sure. It's all in German...
Speedport_Smart_3_2020-04-24_SystemMessages.txt
Uneingeloggter Nutzer
Antwort
von
vor 5 Jahren
Hey @JeromeS13 welcome to our community and sorry for the late response.

Can you fill in you data in your profile (only visible for the team) and give me a little hint in this thread when you are done?

Kind regards Sven Ö.
1
Antwort
von
vor 5 Jahren
Sir,

Hopefully the problem is resolved. They sent me a new modem/router today.
Uneingeloggter Nutzer
Antwort
von
vor 5 Jahren
@JeromeS13 thank you for your response. If there is any further support needed, please let me know.

Have a nice evening.

Kind regards Sven Ö.
0