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Offizielle Lösung
akzeptiert von
vor 5 Monaten
Hallo @user_b106d1,
bei den anschlussunabhängigen Tarifen kannst du den Wechsel nur selbstständig vornehmen. Dabei kann ich dir leider nicht helfen.
Viele Grüße
Dorothea
3
Antwort
von
vor 5 Monaten
Okay danke erstmal. Nur wie erwähnt geht das nicht da es die Optionen nicht gibt.
Antwort
von
vor 5 Monaten
@user_b106d1
Entschuldige, ich habe mich etwas undeutlich ausgedrückt. Für den Wechsel musst du den bestehenden Tarif auflösen und Mega Stream neu buchen.
Viele Grüße
Dorothea
Antwort
von
vor 5 Monaten
Alles klar danke, ich werde es weiter versuchen.
Uneingeloggter Nutzer
Antwort
von