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How do I find out which MagentaTV version I have?

Solved

Ruckler bei Magenta TV im Live TV sowie bei Aufnahmen

3 years ago

Hallo,

 

in letzter Zeit häufen sich die Ruckler im live TV sowie bei Aufnahmen. Der Receiver ist 3 oder 4 Jahre alt. Hatte hier was gelesen bezüglich Magenta TV one mit ähnlichem Problem. https://telekomhilft.telekom.de/t5/Fernsehen/MagentaTV-One-mit-Rucklern-im-LiveTV-und-Megathek-Uberblendungen/m-p/5508992#M496021

nur denke ich bei mir liegt an dem Reciever. Das Menü wird auch immer langsamer beim Scrollen durch die Menüs. Keine Schönes Erlebnis. Die Schrift im Display ist teilweise normal hell und teils arg dunkel.

 

 Auslastung im übrigen bei 30 Mbit/s beim streamen mit gleichzeitiger Aufnahme. Hab eine 100er Leitung. 

Wie melde ich am besten einen Austausch an? 

Gruß Lars

3449

0

36

  • Accepted Solution

    accepted by

    3 years ago

    Hallo,

     

    denke, ich kann nun den Thread schließen.

    Habe die Tage den Router noch einmal zurückgesetzt. Danach ging es dann auf einmal wieder. Jetzt habe ich einen Belastungstest gemacht, 4 zeitgleiche Aufnahmen und kein Ruckeln, alles läuft flüssig.

     

    Wenn noch etwas sein sollte, melde ich mich wieder.

     

     

    0

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