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How do I find out which MagentaTV version I have?

Solved

RTL UHD

7 years ago

Hallo. 

Seit gestern gibt es RTL UHD und bei mir kommt nur ein Bild. Seht den Anhang an.

Bei der Hotline konnte man mir nicht helfen. 

Den Receiver stromlos für 5min, habe ich gemacht

Softwarereset auch! 

Aber bei beiden keine Änderung!! 

Insight UHD funktioniert 

Auch netflix mit 4k Filmen

Amazon prime geht auch wunderbar. 

 

Vielleicht kann mir einer helfen?! 

 

Danke

 

 

 

2000

0

7

  • Accepted Solution

    accepted by

    7 years ago

    Hallo @Diedier,

     

    hier hat es @Gelöschter Nutzer gut beschrieben: " MR neu starten und/ oder RTL UHD mal verschieben." das hat geholfen => https://telekomhilft.telekom.de/t5/Fernsehen/RTL-UHD/m-p/3603106#M297892

     

    VG

    Peuki

    2

    Answer

    from

    7 years ago

    Das probiere ich gleich mal aus......

     

    Bin noch unterwegs und gebe dann sofort bescheid.. .. 

    0

    Answer

    from

    7 years ago

    So..... bin zuhause und habe den Sender verschoben und siehe da ES FUNKTIONIERT 😁

     

    Es kommt wohl noch das ich den Sender nicht gebucht habe.... und bei weitern Informationen kommt ein Hinweis, daß ein Fehler aufgetreten ist 🤔

    Beim schließen ist das Bild von RTL UHD  aber da . .... Also abwarten... . Sehe ich morgen wenn Formel 1 läuft 😉

     

     

    Unlogged in user

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