I apologize for using English, but my German language skills are not adequate now.

I have a Media Receiver 401B that will not initialize beyond the 20% point.  The green check mark is next to "Verbindungen werden hergestellt." but the other two items are greyed out.  After a while, the screen goes black and has "Netzwerkfehler" and F102030.  I know the network connection through the Speedport W724V is good because I connected the LAN cable for the MR401 to a laptop and verified the connection speed (72Mbps download, 42Mbps upload) with speedtest.net.  I tried the "power off - power on" three times, but the problem continues.  I recycled the power on the Speedport two times, and the problem continues.

For the past four hours, I let the MR401 try to initialize, and the cycle continues.  I see the red MagentaTV display, then the "Ihr Media Receiver startet..." screen that stops at 20%, and then the Netzwerkfehler screen.  My Telekom contract is the MagentaZuhause L - MagentaTV Basic and I lease the MR401 and Speedport W724V.

Any assistance in how to resolve this will be greatly appreciated.