A notice:

This content was created for MagentaTV 2.0 and may not be valid for MagentaTV.

How do I find out which MagentaTV version I have?

MagentaTV One Gen.2 - Schlechte Bildqualität seit ein paar Tagen

9 months ago

Hallo,

 

seit ein paar Tagen beobachte ich beim TV schauen über die MagentaTV One 2. Gen. eine immer wieder auftretende schlechte Bildqualität (verschwommen, verpixelt oder wie man es nennen soll).

 

Die "estimated bandwidth" geht dann immer bis auf unter 2 Mbps runter, normal liegt die bei 80 - 110 Mbps.

Der "buffer" liegt bei ca. 10000 ms.

 

Heute habe ich mir eine Aufnahme angeschaut. Da treten die Probleme nicht auf.

Die "estimated bandwidth" liegt da wie erwartet immer bei 80 - 110 Mbps.

Der "buffer" liegt bei ca. 50000 ms.

 

Mit anderen Streaming Diensten gibt es null Probleme.

An meiner DSL Verbindung dürfte es also auch nicht liegen, die ist stabil.

 

Hat jemand ähnliche Beobachtungen gemacht oder weiß, woran es liegt?

 

Nachtrag:

Wenn ich im Live TV auf "Replay" gehe, ist das Problem sofort weg.

Muss also am Live TV liegen.

 

Grüße

twinsen2

 

3773

187

Unlogged in user

Ask

from

Popular tags last 7 days

No tags found!

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.


Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.