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How do I find out which MagentaTV version I have?

Solved

MagentaTV App 3.50 unter iOS 14.3 // kein Live TV

5 years ago

Seit 1. Januar 2021 habe ich (angeblich) Magenta TV Smart.

Ich nutze die MagentaTV App 3.5.0 auf einem iPhone 12 Pro (iPhone13,3) mit iOS 14.3

 

Zum einen startet die App recht langsam, funktionieren dann aber wie gewohnt.

 

Hier nun die Schritte bis zum Problem:

  • Ich klicke im EPG unter der laufenden Sendung auf den Button "Zum Live-TV"
  • Anschlieend bekomme ich den Hinweis "Der Inhalt kann nur in Deutschland und im EU-Ausland abgespielt werden. (4002002)".
  • Ich klicke auf "Freigeben" und es startet ein Browser mit der URL account.id-pass.de.
  • Ich klicke auf der Seite auf "Weiter" und bekomme als Zusammenfassung "MagentaTVApp für die Nutzung im EU-Ausland freigeschaltet".
  • Dann klicke ich auf: "Weiter zur MagentaTVApp"
  • Ich werde zur Seite web.entertain.de weitergeleitet und der Browser meldet "Safari kann die Seite nicht öffnen, da der Server nicht gefunden wurde".

Dieses Problem habe ich seit Tagen. Ich konnte bis dato keine Verbindung zum Live TV herstellen. Hat jemand einen Hinweis?

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  • Accepted Solution

    accepted by

    5 years ago

    @Martin Bo. 

    Naja, den Fehler ( VPN ) habe ich selbst mehr oder weniger per Zufall entdeckt. Ihre Empfehlung war, das iOS auf eine ältere Version zurückzusetzen. Anyway. Problem gelöst. Dankeschön für den Support.

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