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How do I find out which MagentaTV version I have?

Solved

Kontakt E-Mail Adresse ändern

1 year ago

Hallo, 

ich bin kein Festnetz- oder Mobilfunkkunde der Telekom. Ich habe nur ein MagentaTV-Account.

Beim erstellen des Accounts habe ich eine E-Mail Adresse benutzt die seit einigen Jahren nicht mehr gültig ist. Jetzt habe ich folgendes Problem: Ich habe mir Mega Sport M12 bestellt und bekomme leider die Aktivierungslinks nicht zugestellt. Eine Änderung der E-Mail-Adresse scheint über die "Hotline" aufgrund des Datenschutzes nicht so einfach möglich zu sein.

Die Kontaktformulare kann ich als nicht Festnetz/ Mobilfunkkunde nicht nutzen. Wie komme ich jetzt an die DAZN und WOW Aktivierungs-Links? 
Wie kann ich unkompliziert meine Kontakt-E-Mail ändern?

Gruẞ

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  • Accepted Solution

    accepted by

    1 year ago

    Hallo @Idefix2309,

     

    E-Mail-Adresse wurde geändert. DAZN und WOW funktionieren inzwischen bei dir ja auch. Wenn noch etwas ist, gerne jederzeit wieder melden.

     

    Gruß

    André 

    0

    0

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