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Akzeptierte Lösung
akzeptiert von
vor einem Jahr
Schaust du hier - https://telekomhilft.telekom.de/t5/TV/Ton-und-Bild-Ausfall-Fehlercode-051171/td-p/6774183
Fehler ist bekannt, wird bearbeitet
0
vor einem Jahr
Laufend geht Bild und Ton weg Fehlercode 05711,ich schicke das geraffel der Telekom bald wieder zurück
12
Antwort
von
vor einem Jahr
Hallo @IsaBella93,
worüber schaust du Magenta TV?
Bitte gib uns einige Informationen, welche Geräte verwendet werden und wie sie angeschlossen sind.
Grüße Detlev
Antwort
von
vor einem Jahr
Hallo,
über den TV. Ein Samsung Smart TV.
Es kann aber nicht an dem Gerät liegen, wenn es mal funktioniert und mal nicht.
Grüße
Isabella
Antwort
von
vor 11 Monaten
Hallo @IsaBella93,
lösche bitte einmal die daten und den Cache in der TV App.
Wenn das nicht hilft deinstalliere bitte die App und installiere sie dann wieder neu.
Grüße Detlev
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Frage
von