Hi,

I assume you could get all of my customer data from your system records. I have one small question; when I was applying to your internet services the employee in the Telekom shop told me that I would get 160Euro bonus after being a Telekom customer. It is also written on the Auftrag, along with the partner and the promoter code. It was in August, and I am using your services since September 2019, and the bills for September, October, November, December 2019 were already paid without any problem. But that bonus which was promised at the beginning never been transferred to my account.

Would you please kindly check and inform me when could I get this amount in my customer account or wherever you would transfer it?

Thanks a lot in advance for your support.

Regards

Ayhan