Solved

MeinMagenta App Verträge Zusammenführen

11 months ago

Hallo,

 

ich habe mehrere Verträge bei euch, Festnetz, Handy und MagnetTV.

 

Je nach dem wie ich mich in die App einlogge, bekomme ich nur den Festnetzvertrag und MagentaTV oder den Handyvertrag und MagentaTV angezeigt. Wenn ich, egal bei welchem Login noch ein Vertrag hinzufügen möchte ist dieses nicht möglich.

 

Ist es möglich mit nur einem Login alle meine Verträge zu sehen?

 

Grüße Andy

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  • Accepted Solution

    accepted by

    11 months ago

    Hallo @AndyVB,

     

    herzlich willkommen in der Telekom hilft Community und danke für das freundliche Telefonat

    Bild nicht vorhanden

    Ich habe für dich die Login-Verknüpfung gelöscht und du solltest jetzt deine Verträge verknüpfen können.

    Melde dich gerne bei mir, sobald du das Ganze getestet hast.

     

    Grüße

    Alexander

    0

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