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Smarthome LED-Lampe E27 farbig defekt - wie komme ich an eine neue?

7 years ago

Hi zusammen, meine neue LED-Lampe (E27, farbig) ist defekt geliefert worden, der Karton war auch nicht originalversiegelt. Die Lampe funktioniert, lässt sich auch ins System einbinden (nach Reset allerdings erst), jedoch schaltet sie sich selbständig ein, wenn sie in der App komplett ausgeschaltet wurde, nach etwa 20 Sekunden. Und leuchtet dann dauerhaft... Einen Konflikt mit Regeln/Szenen kann ich ausschließen, die Lampe ist einfach defekt. Nun hätte ich gerne - möglichst noch bis Weihnachten - ein Austauschgerät. Wie kann ich das schnell und einfach beauftragen? VG Matthias

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7

  • Accepted Solution

    accepted by

    7 years ago

    Hat sich inzwischen erledigt - Brodos schickt mir eine neue Lampe zu!

    Bild nicht vorhanden

    Frohe Festtage und guten Rutsch wünsche ich!!

    0

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