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Akzeptierte Lösung
akzeptiert von
vor 6 Jahren
Hallo,
wann hast Du Smart Home gebucht und wann die Home Base (oder Speedport 2) aktiviert?
Bei mir hat das ca. 14 Tage gedauert bis die Ware ankam. Eine Benachrichtigung gibt es nicht mehr, oder besser erst, wenn die Auslieferung erfolgt ist, kommt ide DHL Benachrichtigung. Man kann aber im Kundenlogin unter Auftragsverfolgung Festnetzt sehen, ob und wann die Bereitstellung geplant ist.
Wichtig ist, es zählt nicht der Zeitpunkt der Buchung, sondern der Zeitpunkt der Aktivierung der Home Base (oder Speedport Smart 2).
Gruß Ralf
1
Antwort
von
vor 6 Jahren
habe heute eine Mail bekommen das der Auftrag in Arbeit ist
Bild nicht vorhanden
Läuft.....
Aber Auftragsverfolgung war ein guter Tip. da steht´s auch.
Gruß Jörg
Uneingeloggter Nutzer
Antwort
von