Solved

Vertragsverlängerung trotz aktivem Button nicht möglich.

3 years ago

Hi,

wollte meinen Vertrag verlängern, habe den Vertrag und das Handy ausgewählt, Emailadresse eingetragen, beide Haken bei Datenschutz und Widerrufsrecht gesetzt und der Button für "Zahlungspflichtig bestellen" ist Magenta und aktiv.

Aber lässt sich nicht drücken!

Genauer es passiert einfach nichts. Habe es auf verschiedenen Laptops und Handys mit diversen Browsern probiert. Bin hier mit meinem Latein am Ende.

Dabei will ich doch einfach nur meinen Vertrag verlängern xD 

318

3

  • Accepted Solution

    accepted by

    3 years ago

    Lösung war: bei der Kundenhotline eine Mailadresse hinterlegen lassen. Dann geht es! 

    0

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