TV App bleibt ständig stehen

2 years ago

Huawei MediaPad T5

Android 8.0

WLAN Verbindung über mobilen Router mit LTE  

 

Die TV App bleibt ständig stehen um nachzuladen. 

Wie lässt sich das verhindern?

213

0

6

  • 2 years ago

    @werner-maurus 

     

    Und  welche  Geschwindigkeit erhält das verwendete Tablet  vom nicht näher beschriebenen

    mobilen LTE -Router?

    3

    Answer

    from

    2 years ago

    Aktuell sind es 32 Mb/s

    0

    Answer

    from

    2 years ago

    Der Router ist ein Netgear Nighthawk M1

    0

    Answer

    from

    2 years ago

    Hallo @werner-maurus,

     

    da müsste man recherchieren, ob es an der WLAN Verbindung zwischen Router und Tablet liegt, oder schon an dem Empfang des mobilen Routers.

    Damit ich schnell weiterhelfen kann, füllen Sie bitte in Ihren Benutzerdaten die Felder „Kundennummer“ und/oder „Telefonnummer“ aus.

    Über folgenden Link gelangen Sie sofort zur richtigen Stelle in Ihrem Profil. https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata 

    Im Anschluss freue ich mich über eine Rückmeldung, mit einem Zeitfenster, wann ein Rückruf gut passen würde.

    Und damit Sie im Telefonat nicht suchen müssen, halten Sie zur schnelleren Legitimation schon mal Ihre IBAN und Kundennummer bereit. Weitere Infos zur Legitimation: https://www.telekom.de/hilfe/vertrag-meine-daten/meine-daten/kontakt-zur-telekom/abfrage-persoenlicher-daten

     

    Ich hole zum Prüfen anschließend meine Kollegen aus der Netztechnik mit ins Boot.

     

    Freundliche Grüße

    Marita W.

    Unlogged in user

    Answer

    from

  • 2 years ago

    @werner-maurus 

    Die WLAN- oder mobile Verbindung verbessern.

    1

    Answer

    from

    2 years ago

    In welcher Form verbessern?

    0

    Unlogged in user

    Answer

    from

Unlogged in user

Ask

from

This could help you too

Magenta TV App bleibt bild stehen

1 year ago

in  

TV

215

1

3

Solved
Magenta TV stick - Bild bleibt ständig stehen

5 years ago

in  

TV

4686

0

4

Solved
Bild bleibt ständig stehen

1 year ago

in  

TV

228

0

5

Magenta TV App bleibt ständig hängen

1 year ago

in  

TV

176

0

1

Solved
magenta tv bleibt stehen

7 years ago

in  

TV

2533

0

3

Popular tags last 7 days

No tags found!

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.