Gelöst

Trotz Widerruf zweite Lieferung

vor 5 Jahren

Habe Tablet+Tarif bestellt, die Lieferung hat mich nicht erreicht (Paket verloren gegangen), danach habe ich den Vertrag widerrufen, jetzt stellt die Telek. erneut zu. Soll ich die Lieferung entgegen nehmen/wie mache ich meinen Widerruf jetzt geltend?

331

9

    • Akzeptierte Lösung

      akzeptiert von

      vor 5 Jahren

      Guten Morgen @mawei1973,

      Ja, erscheint der Kunde nicht zur Abholung, schickt der Telekom Shop das ungeöffnete Paket mit dem Retouren-Label, an das Logistikzentrum zurück.

      Viele Grüße Anna Lena L.

      0

    Das könnte Ihnen auch weiterhelfen

    Trotz Widerruf Vertragsverlängerung neue Vertragslaufzeit

    vor 3 Jahren

    in  

    Mobilfunk

    253

    0

    1

    Gelöst
    Rufnummernportierung trotz Widerruf

    vor 7 Jahren

    in  

    Mobilfunk

    580

    0

    3

    Widerruf

    vor einem Jahr

    in  

    Festnetz & Internet

    115

    0

    2

    Widerruf Vertragsverlängerung

    vor 4 Jahren

    in  

    Mobilfunk

    294

    0

    3

    Gelöst
    Anbieterwechsel trotz Widerruf Hausvertrag

    vor 2 Jahren

    in  

    Festnetz & Internet

    241

    0

    2

    Beliebte Tags letzte 7 Tage

    Keine Tags gefunden!

    Das könnte Sie auch interessieren

     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X

    Cookies and similar technologies

    We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


    By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


    Find more information in the Privacy Policy and Partner List.

    Use of Utiq technology powered by your telecom operator


    We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

    The Utiq technology is privacy centric to give you choice and control.

    It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

    The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

    • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
    • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

    By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

    You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.