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5 years ago
Auch dir ein freundliches Hallo @MelliMel
Bitte welches System wird wo aktualisiert und was bitte hast du genau vor?
schöne Grüße
0
5 years ago
Hallo @MelliMel
Ich komme ohne Probleme ins Kundencenter und kann Änderungen vornehmen.
Wo hackt es denn genau?
Was möglich sein kann, das es am unbekannten Browser liegt.
Da mal die Daten und Cache löschen.
Ansonsten mal einen anderen Browser verwenden. (Firefox, Edge, Chrome)
0
5 years ago
Hallo @MelliMel,
hast du es evtl. über die alte EasySupport-Verwaltung im Kundencenter versucht?
https://kundencenter.telekom.de/kundencenter/anschluss-tarif/easysupport/index.html
Diese ist gestört. Aber niemand weiß warum und wie lange.
Manchen Kunden steht stattdessen schon die neue EasySupport-Verwaltung unter https://www.telekom.de/kundencenter/easysupport zur Verfügung.
Zur Routerkonfigration nutze aber am besten direkt den Zugang zum Router über http://speedport.ip, wenn es sich um einen Speedport handelt.
Viele Grüße
Mikko
0
5 years ago
dürfen wir hier noch unterstützen, oder hast du den Router und Receiver in der Zwischenzeit einstellen können?
Viele Grüße
Torsten S.
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