Solved
Release of prepaid mobile number for portability to other provider
5 years ago
Dear all,
I would like to know how to release my current mobile number on my prepaid contract with Telekom to move to another provider ?
I already requested the portability with my new provider but it says that my current number has not been released despite there is 30 Euros of balance in my telekom account.
Thanks.
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Accepted Solution
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5 years ago
I have seen you’re personal data is in you’re profil , super ! the team can contact you !
you can also called the english hotline If you want
Fixed line network: 0800 33 01080
(Mo. - Fri. 8 am to 8 pm)
Mobile telephony: 0800 33 02202
(Mo. - Fri. 8 am to 8 pm)
kind regards
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