Solved

Prepaid / Telefon funktioniert aber kein Internet

4 years ago

Liebes Telekom-Team,

 

ich bin gestern nach 2 Jahren wieder in Deutschland. Dafür habe ich meine Prepaid-Karte aktiviert. Ich habe gestern einen Prepaid Vertrag "Magenta L" gebucht aber nach wie vor kein Internet. Telefonieren funktioniert ohne Probleme. Es handelt sich bei meinem Handy um ein amerikanisches iPhone XS. 

Mobile Daten und Roaming sind aktiviert. 

 

Können Sie mir bitte weiterhelfen?

 

VG

1219

7

  • Accepted Solution

    accepted by

    4 years ago

    Guten Abend @janfriedel94,

    es war die GPRS/UMTS-Jugendschutzsperre aktiviert, was das Nutzen der mobilen Daten verhindert. Deswegen habe ich diese nun, wie besprochen, entfernt. Danke für deine Vermittlung.

    Bild nicht vorhanden



    Lieben Gruß
    Diandra S.




    1

    Answer

    from

    4 years ago

    Ich habe auch gerade die Nachricht von meiner Freundin bekommen, dass alles funktioniert. 

    Vielen Dank @Diandra S. ! Euch beiden natürlich @FelixKruemel  & @Mister Burny auch Danke für Eure Hilfe und Zeit. War dann doch etwas banaler als angenommen

    Bild nicht vorhanden

     

    Hier kann dann gerne geschlossen werden.

    Unlogged in user

    Answer

    from

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