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Porting Aldi talk mobile number to Telekom

vor 2 Jahren

On June 8 I filled a form in Telekom website in order to port my Aldi Talk number to Telekom.

I received an email from Telekom saying that they started the process to port my number and that they opt-in and that I should receive an email or message from Aldi Talk in the following days.

 

So far, I haven't received any message from Aldi Talk and I am afraid of losing my number. Im not sure if Aldi Talk is taking ages to process it or if I filled the form incorrectely, eg. palcing the zero before the number even though it is not really part of the phone number.

 

Sadly my german is not good enough to call the support and proceed from there.

What should i do to solve it? I am considering filling the form again without the leading zero.

 

1470

0

22

    • vor 2 Jahren

      Hello @csilva and welcome to the community.

       

      Did you talk to Aldi Talk and told them, that you want to take your current number with you to another provider? 

      On which time are you available for a call so I can take a closer look at the current state of the procedure?

       

      Kind regards

      Malte M.

      0

      19

      von

      vor 2 Jahren

      oh, i just received an email from telekom asking for some additional confirmation regarding my name and phone number.

       

      Ill do that, lets see if it can be solved that way.

       

      Im hoping for the best.

       

      Thanks

      0

      von

      vor 2 Jahren

      Thanks for your feedback, @csilva

       

      You did it! 

      We port your number on 13. July. Überglücklich 

      You will get the sim in the following days. 

      Have a nice day! 

       

      Kind regards

      Carolin L. 

      0

      von

      vor 2 Jahren

      I am very happy, I received the sim card a few days ago.

       

      And today all i had to do was to switch the sim cards on my phone.

       

      Thanks@Carolin L. For all the help Fröhlich

       



      Uneingeloggter Nutzer

      von

    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      Thanks for your feedback, @csilva

       

      You did it! 

      We port your number on 13. July. Überglücklich 

      You will get the sim in the following days. 

      Have a nice day! 

       

      Kind regards

      Carolin L. 

      0

      0

    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      I am very happy, I received the sim card a few days ago.

       

      And today all i had to do was to switch the sim cards on my phone.

       

      Thanks@Carolin L. For all the help Fröhlich

       



      0

    Uneingeloggter Nutzer

    von

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