Dear all,

 

Let me explain the things in sequence for better understanding,

1. Raised request to port the DSL  (Wi-Fi) contract from Vodafone to Telekom. As per the welcome letter from the Telekom my contract date starts on 08.05.2023.
2. Unfortunately, I am good to go now (Work contract got terminated due to some business reasons)
3. I tried reaching Vodafone to terminate my DSL contract. But they are asking me to cancel the porting request from Telekom side to proceed further,

Below is the details for quick reference.

Customer number - [edit]
Order number - [edit]

 

Can someone help me how to cancel the porting request from Telekom end ?

 

Thanks in advance,
Rajesh C

 

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