Solved

Neue SIM-Karte

6 years ago

Hallo,

Ich habe meinen bestehenden Vertrag verlängert und heute das Handy dazu zugeschickt bekommen. Da war auch ein Brief drin mit einer neuen Sim-Karte. Daher ist meine Frage, ob es zwingend notwendig ist, die neue Sim-Karte zu nutzen, oder kann ich einfach meine "alte" Sim-Karte weiter nutzen? Immerhin haben beide Sim-Karten die gleiche Größe und meine Handynr. bleibt auch die gleiche. Auch kann ich die Sim-Karte nicht aktivieren bzw. auf der Seite für die Aktivierung steht geschrieben, dass ich bei der im Schreiben genannten Nummer anrufen soll. Nur finde ich da keine Nummer oder ist damit der Kundenservice gemeint?

Danke im voraus für die Hilfe! LG

902

8

  • Accepted Solution

    accepted by

    6 years ago

    Hallo @adelaine,

    wenn die bisherige SIM-Karte in Ihr neues Smartphone passt, ist es nicht zwingend erforderlich die neue SIM-Karte zu aktivieren. Die neue Karte können Sie gerne für Notfälle sonst auch aufbewahren.

    Viele Grüße
    Lilia N.

    0

This could help you too

Neue SIM-Karte

5 years ago

in  

Mobilfunk

790

0

4

Neue SIM-Karte

6 years ago

in  

Festnetz & Internet

191

0

2

Solved
Neue SIM-Karte

6 years ago

in  

Mobilfunk

322

0

5

Neue SIM-Karte bei Vertragsverlängerung?

11 years ago

in  

Mobilfunk

18344

0

9

Solved
Neue Sim-Karte bestellen

4 years ago

in  

Mobilfunk

958

0

4

Popular tags last 7 days

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.