Mein Magenta App - Datenbonus wird nicht angezeigt

16 days ago

Über SMS wird ein Datenbonus versprochen, wird aber bei „Mein Magenta App „ nicht angezeigt!Die Hilfe führt ins nichts und verweist auf die Startseite, wo jedoch kein Datenbonus angezeigt wird. Zusatzinfo: Datenbonus wird weder auf der Startseite noch bei diesem Vertrag (Datenvolumen S 4Gb) angezeigt.

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    • 16 days ago

      Probier www..telekom...kundencenter...

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    • 15 days ago

      Guten Morgen @JAJASeip,

       

      um diese Uhrzeit möchte ich noch nicht einfach so anrufen. Wann können wir denn miteinander telefonieren, dann bekommen wir das mit dem Datenbonus auf jeden Fall hin.

       

      Liebe Grüße

       

      Karin 

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      2 days ago

      @Karin Kr. Können sie mir auch helfen den Daten Bonus zu aktivieren? Mir wird in der App angezeigt dass ich den Bonus aktivieren kann und sagt auch dass der Vorgang erfolgreich war jedoch ist der Daten Bonus noch nicht aktiviert. Was soll ich tun  

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      2 days ago

      Hallo @Natiiii,

       

      befüll dafür bitte dein Profil mit Daten und gib hier eine kurze Rückmeldung, wenn du das gemacht hast und zu welchen Zeiten du gut erreichbar bist.

       

      Grüße

      Peter

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