MagentaMobil M Young plus data 24 l

vor 4 Jahren

Guten Tag, ich habe mir im Dezember den MagentaMobil M Young Vertrag geholt. Dieser sollte die ersten 12 Monate nur ca 39€ kosten. Nun schau ich bei mir in der App nach und dort steht auf einmal das ich zusätzlich dieses Data 24 L habe und ich extra 25€ Zahlen muss. Ich hab mir das aber nicht geholt und das steht auch nicht in meinem Vertrag. Also was ist das und warum muss ich das zahlen? Ich sehe es nicht ein für sowas zu zahlen, wenn ich mir das nie geholt habe. 

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1

  • vor 4 Jahren

    Hallo @eckellidia065  du musst das zahlen, was auf der Rechnung steht! Die ANzeigen in der App oder im Kundencenter sind falsch, steht aber auch in der App, dass der tatsächlsiche Preis auf der Rechnung angegeben ist! Also keine Angst! Ausserdem hast du ja auch die Auftragsbestätigung in der steht auch was zu zahlen ist!

     

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