Solved

kurze Verlängerung danach neues Smartphone - Angebote ?

5 years ago

Hallo zusammen, ich habe vor kurzem meinen Vertrag ohne Endgerät nach einem Gespräch mit der Kundenrückgewinnung verlängert, da dieser vorab von mir gekündigt wurde. Da ich auf das iPhone 12 warten wollte, wurde mein Wahlrecht auf ein neues Smartphone  für 3 Monate gesperrt. Somit kann ich in 3 Monaten meinen Vertrag erneut ändern mit einem entsprechenden Gerät (Einmalzahlung + Smartphone mtl Zuschlag). 
Gibt es schon Erfahrungswerte, wie die Gebühren bei einem Bestandskunden aussehen - sind diese abweichend zum Neukunden? Ich habe aktuell den Magenta M Tarif und möchte das iPhone 12 oder 12 pro mit 256 GB. 
Vielen Dank im Voraus. 

219

2

  • Accepted Solution

    accepted by

    5 years ago

    Hallo @Patrick.coburg 

    Wenn ihr Tarif in der aktuellen Generation ist, gibt es bei der Zuzahlung keinen Unterschied zu Neukunden als Bestandskunde.

    0

This could help you too

Solved
Vertragsverlängerung ohne neues Smartphone

7 years ago

in  

Mobilfunk

2130

0

3

Solved
Alter Vertrag (2006) - Kein neues Smartphone bei Verlängerung?

6 years ago

in  

Mobilfunk

364

0

7

Solved
Vertrag für neues Smartphone

4 years ago

in  

Festnetz & Internet

369

0

3

Jedes Jahr ein neues Smartphone

6 years ago

in  

Mobilfunk

15587

2

3

Neues Smartphone - Paket beschädigt

1 year ago

in  

Mobilfunk

234

0

2

Popular tags last 7 days

No tags found!

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.