Solved

Kundenrückgewinnung nicht erreichbar

5 years ago

Hallo,

 

ich versuche seit Tagen die Kundenrückgewinnung zurück zurufen, dies wurde mit dem Berater Ende August zum Auslaufen meines Vertrages wegen eines Auslandsaufenthaltes vereinbart.

Leider legt der Computer immer wegen "besonders vieler anrufe" auf und die Haupthotline kann mich nicht verbinden.

Wie erreiche ich den Berater denn nun?

 

Liebe Grüße,

Julian

805

17

  • Accepted Solution

    accepted by

    5 years ago

    Hallo @julschue 

     

    die Kundenrückgewinnung kannst du nicht anrufen. 

     

    Hier findest du Nummern die du anrufen kannst

     

    https://www.telekom.de/hilfe/vertrag-meine-daten/kuendigung?samChecked=true

    1

    Answer

    from

    5 years ago

    Hallo @julschue,

     

    schau hier:

     

     

    • Wir sind gern für Sie da:

      Festnetz: 0800 33 00382

      Mo - Fr von 8 - 21 Uhr, Sa von 8 - 20 Uhr
       

      Mobilfunk: 0800 33 06004

      Mo - Fr von 8 - 20 Uhr, Sa von 8 - 18 Uhr

       

       

      VG Gurke

     

    Unlogged in user

    Answer

    from

  • Accepted Solution

    accepted by

    5 years ago

    Hallo @julschue,

     

    schau hier:

     

     

    • Wir sind gern für Sie da:

      Festnetz: 0800 33 00382

      Mo - Fr von 8 - 21 Uhr, Sa von 8 - 20 Uhr
       

      Mobilfunk: 0800 33 06004

      Mo - Fr von 8 - 20 Uhr, Sa von 8 - 18 Uhr

       

       

      VG Gurke

     

    0

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