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Keine Auftragsbestätigung erhalten

3 years ago

Hallo,

 

nachdem ich über Check24 zur Telekom gewechselt bin habe ich bisher keine Auftragsbestätigung erhalten (nötig für den Cashback). 

 

Der Auftrag ist vom 16.9. und die Rufnummermitnahme ist zum 27.9. erfolgt und der Auftrag abgeschlossen laut Kundencenter.  

 

Kommunikation per Email ist aktiviert und den Spamfolder habe ich auch gecheckt. 

 

Wäre super wenn das jemand checken könnte und mir die Auftragsbestätigung zukommen lassen würde.

 

Vielen Dank vorab!

198

2

  • Accepted Solution

    accepted by

    3 years ago

    Guten Abend @Paxlord,

     

    herzlich willkommen in unserem Netz und unserer Telekom hilft Community.  

    Bild nicht vorhanden

     

    Ich habe dir gerade eben eine Nachricht auf deiner Mobilbox hinterlassen. 

     

    Falls du weitere Hilfe benötigst, bin ich gern für dich da. Sag bei Bedarf einfach wieder hier in der Community bescheid.

     

    Viele liebe Grüße

    Julia S. 

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    3 years ago

    Besten Dank, habe ich erhalten!

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