Gelöst

Internetverbindung bricht ständig ab

vor 8 Jahren

Meine Internetverbindung bricht ständig ab seid gestern morgen. Mitarbeiter sagt Leitung ist in Ordnung. Austauschen des Router ohne Erfolg. nach 24 Stunden neuer Anruf Techniker sagt wir können Ihnen nicht helfen. Die  Leitung ist in Ordnung. nach langem hin und her. Auf eigene Kosten können wir Ihnen einen Techniker in 3 Tagen schicken. bis gestern ist die Leitung über 2 Jahre stabil gelaufen. Auf die Frage der 24 Stunden Entstörgarantie sagte er ich soll mich an den Vertrieb wenden. Ist das normal. Wie soll man weiter vorgehen. Es geht um einen Onlinehandel und  hier geht nichts kein Internet kein Telefon usw.

1286

0

11

  • Akzeptierte Lösung

    akzeptiert von

    vor 8 Jahren

    seid heute Mittag geht die Leitung wieder. Bis jetzt Störungsfrei.

     

    Danke für die Hilfe

    0

    0

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