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vor 3 Jahren
Hallo @ThorstenSt
Wäre mir neu, das es das für eine Punktellen Ausfall des Mobilfunknetzes das gibt.
Denn Mobilfunk ist nicht Standort gebunden. Bedeutet, man kann es auch an anderer Stelle nutzen.
3
Antwort
von
vor 3 Jahren
Das ändert jedoch nichts an der Tatsache, dass es genauso gesagt und versprochen wurde.
In dem Kundenkontakt sollte dies auch ersichtlich sein.
Das Angebot kam direkt von der netten Dame am Telefon.
Antwort
von
vor 3 Jahren
@ThorstenSt
Nur das Team hier kann schauen, ob das Kulanz-Angebot schon veranlasst wurde. Bitte etwas Geduld, es wird sich hier melden.
Antwort
von
vor 3 Jahren
Hallo @ThorstenSt,
herzlich willkommen in der Telekom hilft Community.
Ich schaue gerne nach, was es damit auf sich hat. Wann wärst du dafür denn telefonisch erreichbar?
Grüße
Peter
Uneingeloggter Nutzer
Antwort
von
Uneingeloggter Nutzer
Frage
von