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Akzeptierte Lösung
akzeptiert von
vor 5 Jahren
Hi @saimon1 und willkommen in der Community!
Es tut mir leid, dass ich mich erst jetzt hier melde.
Tatsächlich ist der beste Weg, das Ganze über das eigene Kundencenter zu machen. Dort steht eSIM direct zur Verfügung, was bedeutet, dass du kein Profil zugeschickt bekommst. Du kannst deine eID direkt verknüpfen. Ich habe dir eine Anleitung mitgebracht.
Dieser folgst du bis zum Ende und wählst dann "eSIM-Profil" als SIM-Typ aus. Punkt bei "eSIM direct" lassen, eID erfassen und bestätigen.
Alternativ hilft auch ein Besuch in einem unserer Telekom Shops. Würden wir das Profil beauftragen, bist du mehrere Tage nicht erreichbar und das ist sicherlich nicht so toll.
Ich hoffe, dass ich dir weiterhelfen konnte. Einen schönen Abend und viele Grüße
Romina D.
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