Looks like your forum profile has your contract data/phone number - which is good (note: the phone number stored will be used to contact you)

 

Not sure who from Telekom Teamies currently is on duty - and who speaks English good enough (probably quite a few).

Just in case @Peter Hö. is one of them, I think he will be able to manage things together with you.

 

Hello and good evening, @brandon.ritchey.

Unfortunately I did not reach you by phone. When may I call you?

Kind regards Carolin K.

Thank you for the very nice phone call, @brandon.ritchey.

Your eSIM profile will be available in half an hour.
Have a nice evening!

Kind regards
Carolin K.